Customer reviews and testimonials

We're always pleased to hear about your Keeler experiences. 

If you have any feedback or would like to leave a review, please do not hesitate to contact us.  Equally, we understand how frustrating it can be when things go wrong.  Please let us know if there is anything we can help put right.

Feel free to browse some of our customer testimonials below.  Please note that Accutome is a Keeler-owned brand, recognised by healthcare professionals all around the world.  Accutome products are available from Keeler direct, or from selected distributor partners, globally. 

 "I wanted to send a formal thank you note for donating to the raffles that helped to generate booth traffic at the Cataract Surgery show: Telling It Like It Is! We had a surprising number of valuable prizes which I thought provided additional motivation to our attendees to travel the Exhibit floor. Not every company was so generous and I appreciate your going “above and beyond” at the meeting. I hope you agree that it was a nice touch for the audience to meet the ambassador from your company who was introduced prior to drawing the winning ticket. Thanks again.

Robert H. Osher, MD - Cataract Surgery: Telling It Like It Is!

 "On behalf of the Program Planning Team of the 46th Annual Education Program of the Ophthalmic Photographers' Society, I wish to convey my sincerest thanks to all of you at Accutome for your support of the recent Education Program taking place at the Flamingo Las Vegas Hotel, during November.

All of our OPS workshop participants were impressed by this year's vendor support, and as you know, programs such as these are only possible because of your generosity.

The First Ever OPS Comprehensive Bscan Ultrasound Course was a smash success and participants really benefitted from your presence. Attendees appreciated the wide range of system present and the service your team offered on the day of the course. Accutome was a welcome addition to the program. We plan on expanding our ultrasound course offerings for next year.

Many vendors participated in the 2 Day Vendor Forums taking place on both Saturday and Sunday of our OPS venue, and we are receiving positive feed back from this venture. Furthermore, we have plans to extend it, or, return to the podium, the ever popular 'Vendor Update' segment of our programs. These will be reviewed in the coming months. I intend to offer the Ultrasound courses over the weekend and we hope that you will find these events useful to you in the future.

Again, thank you for your generosity, and we at the OPS, look forward to working with you and your excellent team in the future.

Cynthia VandenHoven - Ophthalmic Photographers' Society

"Just wanted to let you knpw that the intruments arrived and all is as expected. I also wanted to thank you for helping me out with this project. It is so nice to work in Poland with people whose goal is simply to provide top level care and teach others to do the same. The people I work with are good people who have idealistic goals and I'm always happy to help them out. It really helps to have backup from folks like you guys at Accutome. And please thank anybody else there who was involved.".

Richard Manka, M.D.

"I am Prof. V. Srinivasan of Aravind Eye Hospital, Madurai, India. My interest is instruments maintenance in eye care. I get opportunities to go to different countries to run short term instruments maintenance courses to help hospitals in care, maintenance and repair of their instruments. Recently I was at Kismu, Kenya and during that course my team came across a B Scan unit that they could not install for many months. On my suggestion they contacted you through internet and the instrument was fixed. After you did it on line I wanted to thank you but before I could say "thank you" to you the internet connection got terminated. I am now back in India and I am taking the time to write to people who were of help to me during the program. Thanks Srinivasan"

Prof. V. Srinivasan - Aravind Eye Hospital, Madurai, India

"Our practice had a great experience with Carlos when he came a few weeks ago. Carlos was able to educate the technicians as well as myself on the A-Scan from Accutome -- I even learned things I did not know before. He came earlier than scheduled, was courteous and appeared very knowledgeable. Thank you so much for sending us a rep who shows both expertise and great customer care."

Thu T Pham, MD - Premier Eye Care Group

"Our retina practice has always relied on Accutome for quality ophthalmic equipment and outstanding customer care. Accutome's service, professionalism, and reliability are not only their business attributes, but the characteristics exemplified by their client representatives as well."

Louis V. Angioletti, III - Angioletti Retina Associates

"It is great being able to enjoy working with someone and know that I am going to smile (or sometimes laugh out loud) everytime I call. Also great knowing that you are there, you know what you are doing and are always willing to help. That is why I have been dealing with Accutome for so long. It is not just the prices, products etc. No other company has an Eric Harkins!"

Phyllis Kelly C.O.T - Hudson Valley Eye Surgeons, PC

"Our practice recently bought a B-Scan Plus. It is a great unit, but more importantly I wanted to let you know that both Jeremy and Oleg provided exemplary customer support. Jeremy has helped us work through a number of issues and Oleg was not extremely helpful and knowledgable when he visited our office, he was a pleasure to work with. I do want to thank you for having an excellent product but I want to especially thank you for having an excellent crew to support the product."

Jonathan D. Walker, M.D. - Allen County Retinal Surgeons PC

"I have been extremely pleased with the service that I have received from your company with regard to my equipment purchased of an immersion A-Scan almost two years ago. Your technical support staff have helped us tremendously in learning the nuances of the machine. In addition, my office now buys the majority of its medical and surgical supplies from your company. The reason for this is the customer service. You have an outstanding group of people that represent your company. I could recommend your company without hesitation to anyone."

Kimberly A. Lucey, M.D.

"I must tell you I have been in practice for 30 years and I don't remember having such a good inservice like the one provided by Nathan today. Actually, he even gave us the basics about the B-Scan usage we never received after purchasing the unit a few years ago. Thank you for sending him this way. We are certainly considering taking the course in ocular ultrasound and been loyal customers of Accutome. What an asset he is for your company."

Luis W. Lu, M.D. - Elk County Eye Clinic

"You guys have been so great and such a pleasure to work with time after time. I always will do my best to send business your way. At the GEM meeting I will be seeing several people and I will spread the word. Thanks for all you do to make my job easier and my budget spread farther...slim though it may be at times!"

Greta Edwards, COT - Thomas Eye Group